Skip to content
BottBuddy

BottBuddy

Design the conversation. BottBuddy runs the bot.

Connect a Telegram bot, publish a Flow, and reach the Contacts who match a Segment. When a thread needs a person, hand it to an agent — the bot steps aside.

A Contact moving through a published Flow: a welcome message, a wait, a condition, then handover to an agent.

Published Flow · v3

  1. send_messageWelcome — tap to continue
  2. waitPause four seconds
  3. conditionTag equals interested
  4. handoverInbox · human mode

Contact thread

Welcome — tap to continue.

Tell me about the launch.

An agent picked this up. The Flow is paused.

What you run from the desk

Three surfaces, one vocabulary. Contacts are the people on Telegram — never mixed up with the people on your team.

  1. Flows

    Draw the path in the visual editor and publish a version. Contacts walk that pinned snapshot — a draft never leaks into a live chat.

  2. Campaigns

    Broadcast a Campaign to a Segment or the full list. We report delivered: Telegram does not tell bots who opened a message, so BottBuddy never claims a “viewed” metric.

  3. Inbox

    A handover node opens the conversation for an agent. Replies go out as the bot. Close the thread and the Flow can resume.

How it works

Order matters. Connect first, then publish, then broadcast, then hand over.

  1. 01

    Connect a bot

    Register the Telegram bot you already have. BottBuddy stores the token encrypted and sends every outbound message through the per-bot queue.

  2. 02

    Design a Flow

    Messages, delays, conditions, and tags. Publish when it is ready. Contacts execute that version until you publish again.

  3. 03

    Broadcast a Campaign

    Target a saved Segment — tags and fields, evaluated at send time — or the whole Contact list. Watch delivered, clicks, and replies.

  4. 04

    Hand over to an agent

    When the Flow reaches a handover, the conversation lands in the inbox. An agent replies; the bot stays quiet until they close it.

Plans

New organisations start on Free. Paid limits are agreed with you. There is no public price list.

Free

€0

Bots
1
Contacts
500
Members
3
Monthly broadcasts
3

Paid

Contact for pricing

Custom caps for bots, contacts, members, and monthly broadcasts — including unlimited. Tell us what you need.

Contact us

Talk to us about Paid

Tell us the caps you need. We will reply by email.

Open BottBuddy

Log in to the BottBuddy admin, or create an organisation and connect your first bot.